The total delivery time depends on your location and shipping companies we use, most packages arrive in approximately 15 days. Please remember to WhatsApp customer service after you place your order on line. My customers service will keep tracking there to make sure every parcel will be deliveried.
Please note: It takes about 1-3 days to get your order prepared，because we have strict quality control before shipping.
Exchanges
We offer exchange if customers add the wrong size or wrong items to their order , but cutsomers need to cover the fee for exchange.
We also have customers service on WhatsApp to keep customers in touch to confirm about what their order before shipping .
Please note that the size on my website is in man size chart . If you need to order sneakers for girls, check their Euro size or covert the woman size to man size , then pick the correct size on my website.
Return
We only accept the following 2 reasons for returns.
1. Wrong items shipped.
It seldom happened. We have pictures before shipping and pictures will be sent to customers by emails.
2. Defective items are recieved.
We have strict QC before shipping, so there is one in thousand chance to get a defective item from us.
3. Remember to contact us for return.
The returning address will be offered if you need a return . Items must not be worn, altered, or washed. and Items must have all tags attached and original packaging. After we get the items back safely, we offer refund but shipping and handling charges are not refundable.
